Deliver a better customer experience with AI agents

The agent harness for customer engagement. Your tools, your rules, any workflow, every channel.

Make the most of every customer interaction.

Home Services

Answer every inquiry, qualify every lead, schedule on multiple job calendars without losing the human touch.

DB Reactivation
SMS Follow-ups
Lead Qualification

Explore Home Services

Health & Wellness

Reliably answer questions by patients in and out of business hours. Book, modify, and reschedule appointments, without tying up the front desk.

Receptionist
Appointment Scheduling
Confirmations

Explore Health & Wellness

Retail & E-Commerce

Answer product and order questions, recover abandoned carts, and hand off issues to your team.

Webchat
Sales Assistant
Abandoned Cart Campaigns

Explore Retail & E-Commerce

Salons & Spas

Keep the calendar full with booking by text, reminders that cut no-shows, and rebooking nudges.

Multiple Bookings
WhatsApp
Follow-ups

Explore Salons & Spas

Restaurants

Take reservations and answer hours, menu, and wait-time questions by phone and text during the rush.

Reservations
AI Voice Agent
SMS Campaigns

Explore Restaurants

Financial Services

Reply to every inquiry in seconds, pre-qualify borrowers and buyers, and book consultations without promising rates or approvals.

Lead Qualification
DB Reactivation
Appointment Booking

Explore Financial Services

Agencies & Coaches

Run white-labeled agents across multiple client accounts. Manage reporting and re-billing, directly from your domain.

White-label Platform
Prospecting
Scaling Campaigns

Explore Agencies

Built to run at scale.

Battle-tested infrastructure with built-in telephony, so volume never costs you speed or accuracy.

100,000,000+

Operations processed

Delivery rate: 99%+
AI resolution rate: 80%+
Avg response latency: <2s
Platform uptime: 99.9%

A platform that turns complex into easy.

Workflow Studio canvas with connected sub-agents, triggers, and operations

Radar outreach view listing B2B leads, local businesses, and creators

Real-time analytics dashboard with appointments, tickets, and CSAT

Agency dashboard with workspaces, revenue, costs, profit, and financial overview

Workflow node settings with custom JavaScript sandbox, workspace secrets, and available context

The agent harness for customer engagement

Myna is the production runtime that wraps the model with policy, tools, gates and a composer, so agents can act on real customer conversations safely.

Modular runtime prompts

Your instructions compile into stage-specific prompt modules, not one giant markdown file. Tune objectives, persona, and policy per workflow step without prompt engineering.

Plan, then speak

Tool work and customer-facing text are separate stages. A dedicated composer writes every reply from confirmed results, with tone controls you can dial in and test, and formats each message for its channel.

Tools with contracts

Every action has typed inputs and outputs, policy rules, critical flags, idempotency, and throttling. Side effects are explicit and safe to run in production.

Deterministic gates

Pre-gates stop opt-outs, takeovers, after-hours sends, and caps before the model runs. Post-gates catch false booking claims and prompt leakage with evidence, not model judgment.

One harness, every channel

The same runtime powers SMS, WhatsApp, email, and more, with per-channel compliance, warm-up, daily limits, and throttles built in.

Read the runtime reference

Latest from the Myna blog

Playbooks, case studies, and product notes on running customer conversations with AI.

View all posts

Where Conversation Goes Next, over sweeping blue arcs of light around a dark centre

Developer & technical insights Nov 12, 2026 11 min read

8 Shifts in Conversational AI to Watch in 2027

Ten years after the first chatbot boom, conversational AI finally works, just not in the shape anyone predicted. Here are eight shifts that will decide what it looks like in 2027.

A Team of Agents, over a dark navy background with three glowing points of blue and orange light linked by faint arcs

Developer & technical insights 11 min read

Multi-Agent Customer Experience (When One Conversational Agent Isn't Enough)

One agent that does everything eventually does nothing particularly well. Here's when to split a conversational agent into a team of specialists, the patterns that work, and how to build one with nodes in Workflow Studio.

Myna, in Your Pocket, over deep navy with diagonal bands of blue light, thin circuit lines and dot grids

Myna news & product updates 3 min read

Myna Is Now on iPhone and Android

The Myna CX app is out now on the App Store and Google Play. Watch your AI agents work, take over any conversation with one tap, and keep contacts, tickets and your calendar on your phone.