> ## Documentation Index > Fetch the complete documentation index at: https://myna.cx/docs/llms.txt > Use this file to discover all available pages before exploring further. # Myna Subscription Plans, Top-Ups, and Auto-Recharge > Understand Myna's subscription plans, monthly credit allowances, one-time top-ups, and how to manage your billing through the dashboard. Myna offers subscription plans that give your workspace a monthly credit allowance, automatically refreshed at the start of each billing cycle. When your monthly allowance runs low — or if you need extra capacity for a large campaign — you can purchase additional credits as a one-time top-up without changing your plan. All payments are processed securely through Stripe. ## Subscription Plans Each subscription plan includes a set number of credits that are added to your balance at the start of every billing cycle. Plan credits **reset monthly** — unused subscription credits do not roll over to the next period. Choosing a higher plan increases your monthly credit ceiling and unlocks additional platform features such as more active campaigns, agents, and phone numbers. If you cancel your subscription, your plan and its benefits remain active through the end of your current billing cycle. After that, your workspace automatically moves to the **Starter** plan. When your credit balance reaches zero, any active campaigns are automatically paused. They resume as soon as you add more credits — either by waiting for your monthly renewal, purchasing a top-up, or enabling auto-recharge. ## One-Time Credit Top-Ups Top-ups let you purchase additional credits on demand, outside of your subscription cycle. Unlike subscription credits, **top-up credits roll over** — they stay in your balance until you use them, regardless of billing cycle boundaries. ### How to Purchase a Top-Up In your dashboard, navigate to **Billing** in the left-hand sidebar. Click the **Balance** tab at the top of the Billing page to see your current balance and available credit packs. Choose the credit pack that fits your needs. Each pack is priced in USD and shows the number of credits you'll receive. Click **Purchase**. You'll be redirected to a secure Stripe checkout page. Enter your payment details and confirm the purchase. Once payment is confirmed, credits are added to your balance immediately. You can verify the new balance on the **Overview** tab of the Billing page. ## Auto-Recharge Instead of monitoring your balance manually, you can enable auto-recharge to top up automatically when your balance falls below a threshold you define. When auto-recharge is enabled, Myna checks your balance after every credit deduction. If your balance drops to or below your configured threshold, a payment is triggered off-session using your saved default payment method. The recharge amount is added to your balance immediately upon a successful charge. You can configure three settings for auto-recharge in **Billing → Balance**: * **Threshold** — The credit level (expressed in USD) at which the recharge triggers. * **Recharge amount** — How many credits (in USD) to add each time. * **Monthly limit** — An optional cap on the total credits added via auto-recharge per billing cycle, to prevent unexpected charges. ## Managing Your Subscription Change your plan at any time from the Billing page. Upgrades take effect immediately and are prorated — you'll be charged the difference for the remainder of the current period. Downgrades take effect at the next renewal with no refund for the current period. You can schedule a cancellation from the Billing page. Your plan stays active through the end of the current billing cycle, then your workspace moves to Starter. You can reactivate before the cycle ends. Add, update, or remove payment methods via the Stripe Customer Portal. Click **Manage** next to your current plan on the Billing Overview to open the portal. View all past payments, including credit pack purchases and subscription invoices, under **Billing → Transactions**. Each transaction shows the date, amount, payment method used, and status. ## Subscription Credits vs. Top-Up Credits | | Subscription Credits | Top-Up Credits | | - | - | - | | **When added** | Start of each billing cycle | Immediately after purchase | | **Roll over** | No — reset each cycle | Yes — never expire | | **Unlocks plan features** | Yes | No | | **Adjustable** | By changing plan | Purchase any amount | If you consistently exhaust your monthly subscription credits before the cycle ends, consider upgrading your plan for a larger monthly allowance rather than relying on repeated top-ups — plans are generally more cost-effective for sustained usage. ## Agency Billing If your account is in agency mode, billing operates at the agency level. You purchase credits for the agency as a whole and then distribute them to individual client workspaces. See the [Agency Workspaces](/docs/agency/workspaces) page for details on credit allocation. This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.