# Myna - [Myna: AI-Powered SMS Messaging Agent for Sales Teams](https://myna.cx/docs/platform/introduction.md): Myna is an AI messaging platform for sales teams. Automate SMS outreach, qualify leads, and book appointments with configurable AI agents. - [Get Your First Myna AI Campaign Running in 15 Minutes](https://myna.cx/docs/platform/quickstart.md): Create your account, configure a workspace, launch an AI agent, and send your first campaign message — all in under 15 minutes with Myna. - [Myna Account and Workspace Setup: Registration Guide](https://myna.cx/docs/platform/account-setup.md): Register on Myna, complete the seven-step onboarding checklist, configure your workspace timezone, and invite team members before going live. - [Myna AI Agents: Configuration, Tone, and Knowledge Base](https://myna.cx/docs/concepts/agents.md): Agents are the AI personas at the center of every Myna conversation. Learn how to configure tone, knowledge base, and behavior settings. - [Myna Campaigns: Message Sequences, Hours, and Contacts](https://myna.cx/docs/concepts/campaigns.md): Campaigns connect your AI agent to a phone number, define your message sequence, set business hours, and control which contacts to reach. - [Managing, Importing, and Segmenting Contacts in Myna](https://myna.cx/docs/concepts/contacts.md): Contacts are the leads your agents reach out to. Import via CSV, sync from GoHighLevel, view conversation history, and manage statuses. - [Myna Workspaces: Multi-Client Setup and Configuration](https://myna.cx/docs/concepts/workspaces.md): Workspaces are isolated environments holding your agents, campaigns, contacts, and billing. Learn how to configure and manage workspaces. - [Creating and Managing Myna AI Agents for SMS Campaigns](https://myna.cx/docs/agents/creating-agents.md): Learn how to create a Myna agent, configure its name, identity, timezone, and tone, and assign it to one or more campaigns to start engaging contacts. - [Agent Tone and Personality Configuration Guide for Myna](https://myna.cx/docs/agents/tone-personality.md): Customize how your Myna agent sounds with eleven configurable tone dimensions — from humor and formality to emoji use and response length. - [Creating and Using Knowledge Bases with Myna Agents](https://myna.cx/docs/agents/knowledge-bases.md): Store product details, FAQs, pricing, and policies in a knowledge base so your agent can reference accurate, factual information in every conversation. - [Test Your Myna Agent in the Playground Before Going Live](https://myna.cx/docs/agents/playground.md): Send live test messages to your agent before going live — validate tone, responses, and objection handling in a real conversation simulation. - [Create and Configure Your First Myna Campaign](https://myna.cx/docs/campaigns/creating-campaigns.md): Learn what a Myna campaign is, how to create one, and which settings control how your AI agent reaches out to leads via SMS, WhatsApp, and email. - [Configure Campaign Messages: Intro, Follow-Ups, and Final](https://myna.cx/docs/campaigns/campaign-messages.md): Set up intro, follow-up, and final messages in a Myna campaign, and choose whether each message is AI-personalized or sent verbatim as written. - [Configure AI-Powered Lead Qualification in Myna Campaigns](https://myna.cx/docs/campaigns/qualification.md): Define the information your AI agent should collect from each lead, and let Myna work those questions naturally into every conversation. - [Set Business Hours and Response Timing for Campaigns](https://myna.cx/docs/campaigns/scheduling.md): Control when your AI agent is allowed to send messages, how long it waits before replying, and how follow-up steps are timed across your campaigns. - [How to Add, Import, and Manage Contacts in Myna AI](https://myna.cx/docs/contacts/managing-contacts.md): Learn how to add contacts manually, bulk import via CSV, sync from GoHighLevel, and manage key contact fields and settings in Myna. - [View, Filter, and Reply to AI Conversations in Myna](https://myna.cx/docs/contacts/conversations.md): Browse your AI agent's message threads, filter by campaign or status, send manual replies, and manage user takeover to step into conversations. - [Build Custom Contact Fields to Capture Your Lead Data](https://myna.cx/docs/contacts/custom-fields.md): Add custom fields to your contacts to capture business-specific data, reference values in campaign messages, and connect them to AI qualification goals. - [Create and Use Tags to Segment Your Contacts in Myna](https://myna.cx/docs/contacts/tags.md): Create and apply tags to segment your contacts by lead source, interest, or any other category, then filter your inbox and contact list by tag. - [How Myna Credits Work: AI Costs, Usage, and Tracking](https://myna.cx/docs/billing/credits.md): Myna uses a pre-purchased credit system. Learn what consumes credits, how costs are calculated, and how to track your usage in the dashboard. - [Myna Subscription Plans, Top-Ups, and Auto-Recharge](https://myna.cx/docs/billing/plans.md): Understand Myna's subscription plans, monthly credit allowances, one-time top-ups, and how to manage your billing through the dashboard. - [Workflow Studio](https://myna.cx/docs/workflow-studio.md): Build agentic workflows visually using triggers, nodes, operations, and tools. - [Myna for Agencies: Manage Multiple Clients at Scale](https://myna.cx/docs/agency/overview.md): Agency mode gives you a master view of all client workspaces, centralized billing, and team management tools — all from a single Myna account. - [Create and Manage Client Workspaces in Agency Mode](https://myna.cx/docs/agency/workspaces.md): Create isolated client workspaces under your agency, allocate credits, switch between clients, and invite clients to manage their own environments. - [Manage Workspace Users, Roles, and Permissions in Myna](https://myna.cx/docs/agency/users-permissions.md): Invite teammates and clients to your workspace, assign roles, control feature access with permissions, and manage agency-level team visibility. - [Myna ADK](https://myna.cx/docs/adk.md): Build and extend Myna agents in code. - [Connect Myna to GoHighLevel for Contact Sync](https://myna.cx/docs/integrations/gohighlevel.md): Authorize Myna to access your GoHighLevel sub-account, sync contacts by tag, trigger Myna campaigns from GHL workflows, and map custom fields. - [Set Up Twilio Phone Numbers for SMS Campaigns](https://myna.cx/docs/integrations/twilio.md): Activate the Myna phone system, purchase local or toll-free numbers, complete A2P 10DLC registration, and assign numbers to your SMS campaigns. - [Connect Google Calendar for AI Appointment Booking](https://myna.cx/docs/integrations/google-calendar.md): Authorize Google Calendar, configure primary and conflict calendars per campaign, and let your AI agent check availability and book appointments automatically. - [Myna API](https://myna.cx/docs/api-reference.md): Build directly on top of the Myna platform. - [Community](https://myna.cx/docs/community.md): Reddit, Skool, community resources, and discussions. - [Announcements](https://myna.cx/docs/announcements.md): Product updates, releases, and what's new at Myna. 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