Schedule Appointments
Qualifies leads, checks availability, and books across multiple calendars. Deterministic gating policies and availability windows set per calendar.
Engines
Choose from existing agentic workflow templates or build your own.
Get StartedEngines are agent templates that can be selected and deployed right away. Each comes with its own instructions, tools, and policies. Browse existing templates, ranked and shared by the community.
Customize any engine in Workflow Studio.
Existing Templates
Customer Support
Resolves support requests in natural conversation, answering from your articles and policies. Collects intake details, sends calls to action, creates and updates tickets, and hands off to your team when needed.
Collect Feedback
Follows up after a visit or purchase to gather ratings and comments in natural conversation. Sends happy customers to leave a public review, and turns unhappy ones into a support ticket before they post.
Collect Payment
Sends payment links for deposits and invoices, answers billing questions in the conversation, and follows up until it's paid. Payments run through Stripe, with the receipt sent automatically.
Check-Out Assistant
Helps shoppers find the right product, answers questions on fit, stock and shipping, and sends a ready-to-pay checkout. Applies discounts, suggests alternatives when an item is out of stock, and reminds them about an unfinished cart.
Community Engines
Explore agentic workflow templates created and shared by other users. Add one you like, and change the policies to make it your own.
- Browse by industry and job, sorted by stars and uses
- Preview each workflow and its tools before you add it
- Share your own engines with the community
“I can create and manage agents at scale thanks to the engines. My clients are super happy with the results.”
“We focus on conversation AI for our clients on GoHighLevel. Thanks to Myna and the scheduling engine, we can offer more- and deploy it quickly.”
Questions about Engines
Something else on your mind? The documentation has the details.
Read the documentationWhat is an engine?
An engine is an agent template you can select and deploy right away. Each one comes with its own instructions, tools and policies for a specific job, so the agent works from day one.
Which engines are available?
Schedule Appointments, Customer Support, Collect Feedback, Collect Payment and Check-Out Assistant. Community Engines adds templates built and shared by other users.
Can I change an engine after I pick it?
Yes. Open the agent in Workflow Studio to change its instructions, tools, policies and conditions. Your changes stay on your agent.
How does the Schedule Appointments engine decide when to book?
Scheduling is locked until the qualification questions you set are answered. Each calendar has its own duration, availability window and booking hours, and the agent only offers times inside them.
Can one agent book on more than one calendar?
Yes. Connect several calendars to the Scheduling tool and the agent books on the right one for each conversation.
What are Community Engines?
Templates built and shared by other users. Browse them by industry and job, preview each workflow and its tools, then add one and change its policies to make it your own.
Can I share my own engine?
Yes. Share an engine from your workspace and other users can find it, add it and star it.
Do engines work on every channel?
Yes. An engine runs on SMS, webchat, WhatsApp and email, and replies are shaped for each channel.
