Every homeowner, answered

Build AI agents for home services business that reply to new leads, qualify job requests, run post‑install quality checks, and more.

Any Trade, Every Channel

Customers don't reach out from only one place. Have an agent that can engage on any format.

Drag a reel or tap a row

Dana

Text Message · SMS Today 10:14 AM
Hi Dana, you asked about solar for your home on Elm St last spring. Electric rates went up again this summer. Want an updated quote?
- reactivate_lead
maybe. our bill was almost $300 in july
That's a strong case for solar. Do you own the home, and is the roof under 15 years old?
- qualify_lead
we own it. roof was redone in 2019
Great. A consultant can walk you through panels and savings on Thursday at 4 or Friday at 10. Which works?
- update_contact
- check_availability
thursday at 4
You're booked for Thursday at 4. Have a recent electric bill handy so we can size the system.
- schedule_appointment
- send_confirmation

A platform for any use case

Start from a template, or build from scratch, and deploy an agent that follows your exact process.

Replies to new inquiries from your ads, website and social channels in seconds, qualifies the job and books an estimate before the homeowner calls the next contractor.

Workflow Studio: a Start trigger feeding a Qualify and Schedule agent node with five tools, and its Scheduling skill set to offer and book times on the New Site Visits calendar

Messages past inquiries and unsold quotes, finds the ones who are still interested and books them.

Workflow Studio: a Start trigger feeding a DBR Outreach agent node that resumes conversations with past inquiries, and its Send Call to Action tool set to share a booking link and a promotion brochure

Checks in after the job and collects feedback. Happy customers get your review link; a problem opens a ticket and goes straight to your team.

Workflow Studio: a Collect Feedback agent node whose Negative/needs attention exit hands the conversation to Assign to User, a fixed Statement and Toggle AI

Provide crucial updates during a project lifecycle. Answer questions about products, services, and warranty claims around the clock. Open a support ticket when something needs follow-up

Workflow Studio: a Customer Support agent node with a Permit or NEC Question exit to a Permits and Engineering Agent that knows permit timelines, policies and NEC articles for solar

Triages urgent requests like leaks and outages, gives the homeowner safety steps, books the first available slot and alerts your on-call team.

Workflow Studio: an Emergency Triage agent node that gives safety steps and books emergency slots, with an Emergency / needs dispatch exit that hands off to the on-call technician through Assign to User, a Statement and Toggle AI

Build an agent in minutes

Self-host your home services agent

Prefer to keep it in your own stack? Run your Myna agent on your own infrastructure and keep every homeowner conversation in your environment.

Read the docs Start for free

Preview

# Pull the Myna Agent Runtime and run it on your own infrastructure
docker run -d \
  --name myna-runtime \
  -p 8080:8080 \
  -e MYNA_API_KEY=$MYNA_API_KEY \
  -e MYNA_AGENT=home-services-intake \
  -e DATABASE_URL=postgres://myna:secret@db:5432/myna \
  -v myna-data:/var/lib/myna \
  ghcr.io/mynacx/agent-runtime:1.0

import { MynaRuntime } from "@mynacx/adk";

const myna = new MynaRuntime({
  baseUrl: "http://localhost:8080",
  apiKey: process.env.MYNA_API_KEY,
});

const turn = await myna.turns.create({
  agent: "home-services-intake",
  channel: "sms",
  contact: { phone: "+15125550142" },
  message: "My AC is leaking water",
});

console.log(turn.reply);        // "Sorry to hear that! Is water pooling near the indoor unit?"
console.log(turn.toolCalls);    // [{ name: "search_memory", ok: true }]
console.log(turn.status);       // "completed"

import os
from myna_adk import MynaRuntime

myna = MynaRuntime(
    base_url="http://localhost:8080",
    api_key=os.environ["MYNA_API_KEY"],
)

turn = myna.turns.create(
    agent="home-services-intake",
    channel="sms",
    contact={"phone": "+15125550142"},
    message="My AC is leaking water",
)

print(turn.reply)        # "Sorry to hear that! Is water pooling near the indoor unit?"
print(turn.tool_calls)   # [ToolCall(name="search_memory", ok=True)]
print(turn.status)       # "completed"

Contractors booking more jobs with Myna.

Installers carrying a solar panel across a tile roof

Caballero's Electric · Solar

$4.4M

pipeline in 45 days

Caballero's Electric pointed a Myna SMS reactivation campaign at 2,819 dormant leads and turned them into 186 booked appointments.

Dormant leads: 2,819
Booked appointments: 186

Read the story

“We built our own scheduling agent through Claude but ultimately switched to Myna because customer-facing AI is no joke. We couldn't afford mistakes.”

Thomas Kneids Owner, VLK Dach GmbH

“In our business, our customers love to text. It's a busy city, everyone is on the move. They respond when they can. And we have to be ready. Myna with WhatsApp has been a valuable tool for us.”

Farhan Muhammad Owner, Augments Cooling GT LLC

Questions from contractors

Something else on your mind? The documentation has the details.

Read the documentation

What is Myna for home services?

Myna is an AI customer engagement platform. Home service businesses use it to build agents that reply to new leads in seconds, qualify job requests, book appointments, follow up after the job and hand conversations to the team, across SMS, WhatsApp, webchat, email and Instagram.

Which home service trades is Myna built for?

Solar, HVAC, roofing, plumbing, electrical and general contracting. Each agent is trained on your own services, service area, pricing rules and booking logic, so it talks about your jobs the way your team would.

Which channels does it work on?

SMS, WhatsApp, webchat on your site, email and Instagram. One agent runs every channel, so a lead who texts and later emails gets the same answers.

Can a Myna agent book jobs onto my calendar?

Yes. The agent checks availability, offers open slots and books the appointment, then sends the homeowner a confirmation. It can schedule across several job calendars, so each crew or estimator gets the right jobs.

Does it answer after hours and on weekends?

Yes. The agent replies around the clock, so the homeowner who reaches out at 9pm gets an answer and a booked visit instead of calling the next contractor in the morning.

How does it handle emergencies?

You set what counts as an emergency, such as a leak, no heat or a gas smell. The agent gives the homeowner your safety steps, books the first open emergency slot, and hands the conversation to your on-call team when it needs a person.

Can it follow up with old leads?

Yes. Database reactivation campaigns message past inquiries and unsold quotes, mention any current promotion, qualify the ones who are still interested and book them.

Can it collect reviews after a job?

Yes. The agent checks in after the work is done and asks how it went. Happy customers get your review link, and a problem opens a support ticket and goes to your team before it turns into a bad review.

What happens when a customer needs a person?

You decide the triggers, such as an emergency, a complaint or a large job. The agent hands the conversation to your team with the full history, so nobody asks the homeowner to repeat themselves.

Does it work with my CRM?

Myna runs alongside CRMs such as GoHighLevel, syncing contacts and logging every conversation, so your team keeps working where it already does.

Can I host the agent myself?

Yes. Run the Myna agent runtime on your own infrastructure and keep every homeowner conversation in your environment. You still build and publish the agent in Myna, and the runtime pulls the published version.

How long does setup take?

Most contractors launch their first agent the same day. Start from a template, add your services, service area and booking rules, and publish.

Guides for home service businesses

Start building for free

Launch your first agent in minutes.

Every homeowner, answered

Any Trade, Every Channel

Fast enough to win the job.

A platform for any use case

New lead intake

Database reactivation

Post-installation feedback

Project management