Every patient, taken care of

Build AI agents for your practice that answer patient questions, book and reschedule appointments, send reminders, and more.

Any Practice, Every Channel

Patients don't reach out from only one place. Have an agent that can engage on any format.

Drag a reel or tap a row

Brightside Dental
  1. Text Message · SMS Today 10:14 AM
  2. Hi, this is Brightside Dental. Reminder: you have an appointment with us tomorrow, Friday at 2:00 PM. Reply C to confirm or R to reschedule.

    • send_reminder
  3. is there parking at the office?

  4. Yes, there's free parking behind the building. The entrance is on Elm St.

    • search_knowledge_base
  5. perfect. C

  6. You're confirmed for Friday at 2:00 PM. See you tomorrow!

    • confirm_appointment

Fast, accurate, and secure

Patients book with the practice that answers first. Myna answers first, day or night.

average response time
< 2s
message delivery rate
99%+
platform uptime
99.9%
compliant
HIPAA compliant *
  1. HIPAA compliance is available on Enterprise plans.

A platform for any use case

Start from a template, or build from scratch, and deploy an agent that follows your exact process for your health & wellness business.

Answers new patient inquiries in seconds, collects their details directly in the HIPAA compliant chat, or sends a separate intake form.

Workflow Studio: a New Patient Intake agent node that collects details in chat or sends the intake form, with a Clinical question exit to the front desk, and its Send Call to Action tool set up with the New Patient Intake Form

Answers questions about services, hours, insurance and pricing around the clock, straight from your knowledge base, hands off to booking when they're ready, and routes anything clinical to your care team.

Workflow Studio: a General Questions agent node that answers from the knowledge base and branches to a Booking Agent when the patient is ready to book, or to the care team for clinical questions, and its Search Memory panel listing the practice website, services and pricing, accepted insurance, and hours and locations

Confirms upcoming visits and follows up with patients who haven't replied, so fewer appointments go unfilled.

Workflow Studio: a wait of one day before the appointment, an Appointment Confirmation agent that branches to a one-hour SMS reminder or a Scheduling Agent, its three-step follow-up sequence, and the Edit Follow-Up screen for a one-hour SMS reminder

Reach out to past customers that are due for a visit, so you're never leaving business behind.

Workflow Studio: a wait of six months after the last visit, a Recall Outreach agent that offers open times, and a Not ready yet exit that waits 30 days and loops back to try again, with the agent's Scheduling panel set to the Routine Visits calendar

Sends secure Stripe payment links for copays, balances and deposits, checks when they're paid, and emails a receipt automatically.

Workflow Studio: a Client Payments agent for a medspa with Mangomint Payment Link and Payment Status tools and a Payment received exit to a Send Email receipt, with the Mangomint connected-app panel showing both tools turned on
Workflow Studio: a New Patient Intake agent node that collects details in chat or sends the intake form, with a Clinical question exit to the front desk, and its Send Call to Action tool set up with the New Patient Intake Form

Self-host your clinic agent

Prefer to keep it in your own stack? Run your Myna agent on your own infrastructure and keep every patient conversation in your environment.

Preview
# Pull the Myna Agent Runtime and run it on your own infrastructure
docker run -d \\
  --name myna-runtime \\
  -p 8080:8080 \\
  -e MYNA_API_KEY=$MYNA_API_KEY \\
  -e MYNA_AGENT=clinic-scheduling \\
  -e DATABASE_URL=postgres://myna:secret@db:5432/myna \\
  -v myna-data:/var/lib/myna \\
  ghcr.io/mynacx/agent-runtime:1.0

Questions from practices

Something else on your mind? The documentation has the details.

Read the documentation
What is Myna for health and wellness?

Myna is an AI customer engagement platform. Clinics and wellness businesses use it to build agents that answer patient questions, book and reschedule appointments, send reminders and hand conversations to the front desk, across SMS, WhatsApp, webchat, email and Instagram.

Which practices is Myna built for?

Dental, medspa, primary care, veterinary, and fitness and yoga studios. Each agent is trained on your own services, providers, hours and booking rules, so it talks about your practice the way your team would.

Is Myna HIPAA compliant?

HIPAA compliance is available on Enterprise plans. You also control what your agent can discuss, so it can stick to scheduling and general questions and leave anything clinical to your team.

Can it collect new patient information?

Yes. The agent can collect details like name, date of birth and insurance directly in the chat, or send your own secure intake form if the patient would rather fill it out.

Can it book and reschedule appointments?

Yes. The agent checks availability, offers open times, books, moves or cancels the appointment, and sends the patient a confirmation. It can schedule across several provider calendars.

Can it send appointment reminders?

Yes. Set up reminders and confirmations on your own schedule, such as one day and one hour before a visit, by SMS or email. Patients can confirm or reschedule right in the reply.

Does it answer after hours?

Yes. The agent replies around the clock, so a patient who reaches out at night gets an answer and a booked visit instead of waiting for the office to open.

Does it give medical advice?

No. You decide what the agent can answer, such as services, hours, pricing and preparation instructions. Anything clinical goes to your team, along with the full conversation.

Can patients pay through the agent?

Yes. Connect a payment app like Mangomint or Stripe, and the agent can send secure payment links for deposits, packages and balances, then confirm when they're paid. It never asks for card numbers in the conversation.

What happens when a patient needs a person?

You decide the triggers, such as a clinical question, a complaint or an urgent request. The agent hands the conversation to your front desk with the full history, so nobody asks the patient to repeat themselves.

How long does setup take?

Most practices launch their first agent the same day. Start from a template, add your services, providers and booking rules, and publish.

Start building for free

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