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Hi, this is Brightside Dental. Reminder: you have an appointment with us tomorrow, Friday at 2:00 PM. Reply C to confirm or R to reschedule.
- send_reminder
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is there parking at the office?
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Yes, there's free parking behind the building. The entrance is on Elm St.
- search_knowledge_base
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perfect. C
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You're confirmed for Friday at 2:00 PM. See you tomorrow!
- confirm_appointment
Every patient, taken care of
Build AI agents for your practice that answer patient questions, book and reschedule appointments, send reminders, and more.
Any Practice, Every Channel
Patients don't reach out from only one place. Have an agent that can engage on any format.
Drag a reel or tap a row
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is the 20% off for any facial?
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It applies to all of our signature facials booked this month.
- search_knowledge_base
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ok can i book one for saturday
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Saturday we have 11 or 3. Which would you like?
- check_availability
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11
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You're set for Saturday at 11. We'll send a reminder the day before.
- schedule_appointment
- send_confirmation
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hi, i need to reschedule my appointment on tuesday the 14th
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No problem. The next openings are Thursday the 16th at 8:30 AM or Friday the 17th at 10:00 AM. Which works better?
- check_availability
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thursday works
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Done. Your appointment is now Thursday the 16th at 8:30 AM, and Tuesday's is cancelled. See you then!
- modify_appointment
- send_confirmation
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Hi, this is Oak Park Animal Hospital. Reminder: you have an appointment with us on Thursday the 16th at 4:30 PM. Reply C to confirm or R to reschedule.
- send_reminder
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R, can we do earlier that same day?
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Sure. On Thursday the 16th I have 11:00 AM or 1:30 PM. Which works better?
- check_availability
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1:30
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Done. Your appointment is now Thursday the 16th at 1:30 PM. See you then!
- modify_appointment
- send_confirmation
- Today
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hi, quick question. do you have digital x-rays? 10:14 AM
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Hi! We do. Our digital x-rays use far less radiation than film and the images are ready in seconds. 10:16 AM
- search_knowledge_base
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do you have a 3d scanner too? my friend said it's better for implants 10:18 AM
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Yes, we have a 3D cone beam scanner on site, so implant planning happens right here without a referral. 10:20 AM
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what about those mouth scanners instead of the goopy impressions 10:22 AM
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We use an intraoral scanner for crowns and aligners, so no impression trays needed. 10:24 AM
- search_knowledge_base
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great, thanks for the info! 10:26 AM
- Today
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Hi Sofia, this is Glow Aesthetics. Just a reminder that your HydraGlow facial is tomorrow at 11 AM. See you then! 10:14 AM
- send_reminder
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oh no, something came up at work tomorrow. can we move it? 10:16 AM
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Of course! I have Thursday at 4 or Saturday at 10. Which works better? 10:18 AM
- check_availability
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saturday at 10 please 10:20 AM
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Done. Your facial is now Saturday at 10 AM, and tomorrow's appointment is cancelled. Your promo price still applies. 10:22 AM
- modify_appointment
- send_confirmation
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amazing thank you! 10:24 AM
- Today
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hi, are you accepting new patients? 10:14 AM
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Hi! Yes, we're accepting new patients at both of our locations. 10:16 AM
- search_knowledge_base
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do you take aetna? 10:18 AM
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We do. We're in network with most Aetna plans, and our front desk can check your specific plan before your first visit. 10:20 AM
- search_knowledge_base
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and do you do same-day sick visits? 10:22 AM
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Yes. We hold same-day sick visit slots every weekday morning, and you can request one by message or by calling the office. 10:24 AM
- search_knowledge_base
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great, thank you! 10:26 AM
- Today
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hi, do you see exotic pets? we have a rabbit 10:14 AM
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Hi! We do. Two of our vets see rabbits, guinea pigs and other small mammals. 10:16 AM
- search_knowledge_base
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do you have x-ray and ultrasound in house? 10:18 AM
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Yes, both are on site, along with an in-house lab, so most results come back the same day. 10:20 AM
- search_knowledge_base
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and are you open weekends? 10:22 AM
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Saturdays from 8 AM to 2 PM. For after-hours emergencies, we refer to the 24-hour animal ER on Main St. 10:24 AM
- search_knowledge_base
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perfect, thanks! 10:26 AM
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Hey, welcome to our website! Got any questions about our services?
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do you guys do invisalign?
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We do! Invisalign straightens teeth with clear aligners instead of braces. Most treatments take 6 to 18 months.
- search_knowledge_base
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is it covered by insurance?
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Many dental plans cover part of it, often up to $1,500. We also offer payment plans from $99 a month.
- search_knowledge_base
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good to know, thanks!
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Anytime! I'm here if anything else comes up.
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Hi there, welcome to Glow Aesthetics! Have any questions about our treatments?
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how does laser hair removal work? does it hurt?
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It uses light to target the hair follicle, so hair grows back finer and slower over time. Most clients say it feels like a quick snap of a rubber band.
- search_knowledge_base
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how many sessions would i need
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Most clients need 6 to 8 sessions, spaced about 6 weeks apart. Packages for smaller areas start at $79 a session.
- search_knowledge_base
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ok that's helpful, thanks
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Anytime! If you'd like, we also offer a free consultation to check what's right for your skin and hair type.
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Hi, welcome to Lakeview Family Medicine! Have any questions about our clinic or on-site pharmacy?
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does your pharmacy carry generic lipitor?
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Yes, we stock atorvastatin, the generic for Lipitor, and it's usually ready the same day.
- search_knowledge_base
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can you check if my refill is ready? it's under my name
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I can't take patient information here. For anything about your prescription, call the pharmacy at (512) 555-0168 or check the patient portal.
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ok, what are the pharmacy hours?
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Monday to Friday 8 AM to 7 PM, and Saturday 9 AM to 2 PM.
- search_knowledge_base
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Hi, welcome to Oak Park Animal Hospital! Any questions about our services?
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do you offer boarding?
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We do! Dogs and cats, with daily walks or play time and a vet on site. Boarding starts at $45 a night.
- search_knowledge_base
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do you need vaccine records? i can paste them here
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We do need them, but please don't share records here. You can upload them through the secure form on our boarding page.
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got it, thanks
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Anytime! Let me know if anything else comes up.
Time for your cleaning Inbox
- Ava · Brightside Dental to me Hi Maya, It's been six months since your last cleaning with us, so you're due for your next one. Regular cleanings catch small problems before they turn into bigger ones. Would you like me to book it? Next week I have Tuesday at 10 or Thursday at 3. Ava Brightside Dental 9:12 AM
Hi Maya, It's been six months since your last cleaning with us, so you're due for your next one. Regular cleanings catch small problems before they turn into bigger ones. Would you like me to book it? Next week I have Tuesday at 10 or Thursday at 3. Ava Brightside Dental
- send_followup
- check_availability
- Maya to Ava Hi Ava, Thursday at 3 works. Can I see Dr. Lee again? Thanks, Maya 10:47 AM
Hi Ava, Thursday at 3 works. Can I see Dr. Lee again? Thanks, Maya
- Ava · Brightside Dental to me Hi Maya, You're booked for Thursday at 3 with Dr. Lee. We'll send you a reminder the day before. See you then, Ava 10:52 AM
Hi Maya, You're booked for Thursday at 3 with Dr. Lee. We'll send you a reminder the day before. See you then, Ava
- schedule_appointment
- send_confirmation
We miss you at Glow Inbox
- Jade · Glow Aesthetics to me Hi Sofia, It's been a while since your last visit, and we'd love to see you again. Returning clients get 15% off any treatment booked this month. Is there anything you've been wanting to try? I'm happy to suggest a few options. Jade Glow Aesthetics 9:12 AM
Hi Sofia, It's been a while since your last visit, and we'd love to see you again. Returning clients get 15% off any treatment booked this month. Is there anything you've been wanting to try? I'm happy to suggest a few options. Jade Glow Aesthetics
- reactivate_lead
- Sofia to Jade Hi Jade, Thanks for reaching out! I've been curious about microneedling. Is that something you do? Sofia 10:47 AM
Hi Jade, Thanks for reaching out! I've been curious about microneedling. Is that something you do? Sofia
- Jade · Glow Aesthetics to me Hi Sofia, We do! Microneedling helps with texture and fine lines, and most clients see results after 3 sessions. With your returning-client discount, a session is $212 instead of $250. Would you like me to find a time that works for you? Jade 10:52 AM
Hi Sofia, We do! Microneedling helps with texture and fine lines, and most clients see results after 3 sessions. With your returning-client discount, a session is $212 instead of $250. Would you like me to find a time that works for you? Jade
- search_knowledge_base
Becoming a new patient Inbox
- Daniel to Sam Hi, I just moved to the area and I'm looking for a new primary care doctor. How do I sign up as a new patient? Thanks, Daniel 9:12 AM
Hi, I just moved to the area and I'm looking for a new primary care doctor. How do I sign up as a new patient? Thanks, Daniel
- Sam · Lakeview Family Medicine to me Hi Daniel, Welcome to the neighborhood! We'd be glad to have you. To get started, please fill out our new patient intake form using the secure link below. It covers your contact details, insurance and health history, so there's no need to send any of that by email. Complete your new patient forms (secure link) Once it's in, our front desk will reach out to schedule your first visit. Sam Lakeview Family Medicine 10:47 AM
Hi Daniel, Welcome to the neighborhood! We'd be glad to have you. To get started, please fill out our new patient intake form using the secure link below. It covers your contact details, insurance and health history, so there's no need to send any of that by email. Complete your new patient forms (secure link) Once it's in, our front desk will reach out to schedule your first visit. Sam Lakeview Family Medicine
- send_call_to_action
- Daniel to Sam Hi Sam, Just submitted it. Thanks for the quick reply! Daniel 10:52 AM
Hi Sam, Just submitted it. Thanks for the quick reply! Daniel
Time for your pet's yearly checkup Inbox
- Riley · Oak Park Animal Hospital to me Hi Emma, It's been about a year since your pet's last wellness visit with us, so it's time for the yearly checkup. You can pick any open time with our online booking link below. Book a wellness visit (secure link) Riley Oak Park Animal Hospital 9:12 AM
Hi Emma, It's been about a year since your pet's last wellness visit with us, so it's time for the yearly checkup. You can pick any open time with our online booking link below. Book a wellness visit (secure link) Riley Oak Park Animal Hospital
- send_followup
- send_booking_link
- Emma to Riley Hi Riley, Thanks for the reminder! Do you have any Saturday openings? Emma 10:47 AM
Hi Riley, Thanks for the reminder! Do you have any Saturday openings? Emma
- Riley · Oak Park Animal Hospital to me Hi Emma, We're open Saturdays from 8 AM to 2 PM, and those times show up on the booking link too. They do fill up quickly, so earlier in the week is best. Riley 10:52 AM
Hi Emma, We're open Saturdays from 8 AM to 2 PM, and those times show up on the booking link too. They do fill up quickly, so earlier in the week is best. Riley
- search_knowledge_base
- You replied to their story
is the free whitening consult still on?
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It is, for new patients through the end of the month. It's a quick visit where we check your shade and walk you through the options.
- search_knowledge_base
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how much is the whitening after that?
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In-office whitening is $299 this month instead of $399, and take-home trays are $149.
- search_knowledge_base
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nice, can you send me the details
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Here's the full offer and what's included. Show this message at your visit to get the price.
New patients Whitening from $299 Free consult included Brightside Dental- send_call_to_action
- You replied to their story
does the 20% stack with my membership discount?
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Members already save 10%, so this month you'd get the 20% instead. Whichever is higher always applies.
- search_knowledge_base
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which facial is best for dry skin
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The HydraGlow is our favorite for dry skin. With the promo it's $120 instead of $150.
- search_knowledge_base
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love that
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Here's the HydraGlow offer with everything that's included. It's good through Sunday.
This month only HydraGlow $120 20% off, through Sunday Glow Aesthetics- send_call_to_action
- You replied to their story
is this the gummies or capsules?
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Capsules! Magnesium glycinate with ashwagandha root extract, 60 per bottle.
- search_knowledge_base
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how much is it
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It's $24.99, and this month it's buy one, get one 50% off.
- search_knowledge_base
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is it ok to take with my other meds?
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That's a great question for our pharmacist, who can check it against your medications in person or by phone. I can't advise on that here.
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makes sense. send me the deal
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Here's the offer. Show this message at the pharmacy counter through the end of the month.
New in our pharmacy Buy one, get one 50% off Magnesium + Ashwagandha Lakeview Family Medicine- send_call_to_action
- You replied to their story
what's included in the dental cleaning?
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An exam, a full cleaning and polish, and dental x-rays. This month it's 20% off.
- search_knowledge_base
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my dog is 12, is that ok for him?
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Our vets check every pet before a cleaning, so they'll make that call at the visit. I can't advise on your dog's health here.
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fair enough. send me the offer
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Here's the Pet Dental Month offer. It's good for cleanings booked through the end of the month.
Pet Dental Month 20% off dental cleanings Exam, cleaning and x-rays Oak Park Animal Hospital- send_call_to_action
A platform for any use case
Start from a template, or build from scratch, and deploy an agent that follows your exact process for your health & wellness business.
Answers new patient inquiries in seconds, collects their details directly in the HIPAA compliant chat, or sends a separate intake form.
Answers questions about services, hours, insurance and pricing around the clock, straight from your knowledge base, hands off to booking when they're ready, and routes anything clinical to your care team.
Confirms upcoming visits and follows up with patients who haven't replied, so fewer appointments go unfilled.
Reach out to past customers that are due for a visit, so you're never leaving business behind.
Sends secure Stripe payment links for copays, balances and deposits, checks when they're paid, and emails a receipt automatically.
Build a health care agent in minutes
Guide AI Agents in Health Care How to use, when to use, and how to stay compliant. Read the guide Self-host your clinic agent
Prefer to keep it in your own stack? Run your Myna agent on your own infrastructure and keep every patient conversation in your environment.
# Pull the Myna Agent Runtime and run it on your own infrastructure
docker run -d \\
--name myna-runtime \\
-p 8080:8080 \\
-e MYNA_API_KEY=$MYNA_API_KEY \\
-e MYNA_AGENT=clinic-scheduling \\
-e DATABASE_URL=postgres://myna:secret@db:5432/myna \\
-v myna-data:/var/lib/myna \\
ghcr.io/mynacx/agent-runtime:1.0 import { MynaRuntime } from "@mynacx/adk";
const myna = new MynaRuntime({
baseUrl: "http://localhost:8080",
apiKey: process.env.MYNA_API_KEY,
});
const turn = await myna.turns.create({
agent: "clinic-scheduling",
channel: "sms",
contact: { phone: "+15125550142" },
message: "Do you have anything open for a cleaning this week?",
});
console.log(turn.reply); // "We do! Are you a current patient?"
console.log(turn.toolCalls); // [{ name: "check_availability", ok: true }]
console.log(turn.status); // "completed" import os
from myna_adk import MynaRuntime
myna = MynaRuntime(
base_url="http://localhost:8080",
api_key=os.environ["MYNA_API_KEY"],
)
turn = myna.turns.create(
agent="clinic-scheduling",
channel="sms",
contact={"phone": "+15125550142"},
message="Do you have anything open for a cleaning this week?",
)
print(turn.reply) # "We do! Are you a current patient?"
print(turn.tool_calls) # [ToolCall(name="check_availability", ok=True)]
print(turn.status) # "completed" Questions from practices
Something else on your mind? The documentation has the details.
Read the documentationWhat is Myna for health and wellness?
Myna is an AI customer engagement platform. Clinics and wellness businesses use it to build agents that answer patient questions, book and reschedule appointments, send reminders and hand conversations to the front desk, across SMS, WhatsApp, webchat, email and Instagram.
Which practices is Myna built for?
Dental, medspa, primary care, veterinary, and fitness and yoga studios. Each agent is trained on your own services, providers, hours and booking rules, so it talks about your practice the way your team would.
Is Myna HIPAA compliant?
HIPAA compliance is available on Enterprise plans. You also control what your agent can discuss, so it can stick to scheduling and general questions and leave anything clinical to your team.
Can it collect new patient information?
Yes. The agent can collect details like name, date of birth and insurance directly in the chat, or send your own secure intake form if the patient would rather fill it out.
Can it book and reschedule appointments?
Yes. The agent checks availability, offers open times, books, moves or cancels the appointment, and sends the patient a confirmation. It can schedule across several provider calendars.
Can it send appointment reminders?
Yes. Set up reminders and confirmations on your own schedule, such as one day and one hour before a visit, by SMS or email. Patients can confirm or reschedule right in the reply.
Does it answer after hours?
Yes. The agent replies around the clock, so a patient who reaches out at night gets an answer and a booked visit instead of waiting for the office to open.
Does it give medical advice?
No. You decide what the agent can answer, such as services, hours, pricing and preparation instructions. Anything clinical goes to your team, along with the full conversation.
Can patients pay through the agent?
Yes. Connect a payment app like Mangomint or Stripe, and the agent can send secure payment links for deposits, packages and balances, then confirm when they're paid. It never asks for card numbers in the conversation.
What happens when a patient needs a person?
You decide the triggers, such as a clinical question, a complaint or an urgent request. The agent hands the conversation to your front desk with the full history, so nobody asks the patient to repeat themselves.
How long does setup take?
Most practices launch their first agent the same day. Start from a template, add your services, providers and booking rules, and publish.
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